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In many businesses, an ‘off-the-shelf’ software product has been purchased and whilst it lends itself to your business processes, and may seem like a solution, the fact remains that a ‘one size fits all’ approach introduces inefficiencies. The vast diversity of business and service providers will be more ...

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New Year’s resolutions aren’t all about giving things up but also about taking on new things too. The lull after the seasonal festivities, and as people slowly get into gear again, is a good time to take stock of what you have and haven’t; what you need and don’t need. It’s an especially goo...

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All organisations have important documents and information requiring easy access, simplicity in sharing, communal printing functionality, data security and resilient backup. It is no small task to keep track of and a web-based DMS moves way beyond the traditional “file and save” methodology. File management systems have progressed from trad...

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What is Big Data… And how did it help Nate Silver, an American statistician, get a 50/50 success rate in predicting the winner of each state in the recent U.S. election? If you are not exposed to big data systems on a regular basis you probably are not familiar with the concept behind ‘big data’. Until of late...

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Sir Richard Branson is currently requesting answers from the general public on ‘Our digital future’. He explains that the more he understands about how we use it and what we want from it – better and more fulfilling services can be created. For me, the best thing about the web is the almost instantaneous access to knowledge...

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